BACK GML

Order #189084840 — Ordered delivery through your website and paid €60+ plus €3,45 delivery fee. After an hour (30 min past the promised time) I called and found out you don't have your own drivers and were waiting for an Uber driver to become available — but Uber won't pick up an order unless it's placed through their platform. The proposed solution was to place a separate Uber order (minimum spend €12,50 + delivery + service fee) so they'd combine it — which I'd have to pay for myself with no refund offered. Not acceptable. I ended up picking up the order myself, despite having paid for delivery. By the time we got home, the food was cold and portions felt smaller than usual. We did not eat the food in the end. To summarize: I paid delivery fees, waited over an hour, had to collect the order myself, and the food arrived cold — all due to your logistics setup. Very disappointing experience. Update: had contact with the owner. They fully understood and fixed the situation.

Ruben · juli 2026

Hospitality!

Asher · juni 2026

Do not eat here or order from this place. We ordered food here last Thursday. When we opened the box and started eating, we found a beetle in the food. Needless to say, this is absolutely disgusting and unacceptable. We contacted the store twice to ask for a refund or some kind of solution. On the phone, we were told to send an email and that a refund would be arranged, but we never received any response or refund. We also contacted the owner on LinkedIn, but received no reply there either. Finding an insect in your food is bad enough, but the complete lack of customer service makes it even worse. I would strongly advise others not to eat here. Don’t go eat here!

Marcel · juni 2026

Kwaliteit van eten is hier heel verschillend ,.. zit geen continuïteit is en ook weinig. Haal doorgaans 1x 2 weken iets. Net ook weer afgehaald. Het eten / ingrediënten werden in het bakje gekwakt dit keer, dus niet met enige liefdevolle aandacht. Thuis blijkt wortels echt niet lekker, oud waterig en smaakloos. Apple Beetroot is dit keer bijna niet terug te vinden misschien. De Appel sowieso niet. Mega (te)veel cottage, geen salad, pasta weinig en ook dit keer smakeloos en weinig gevuld. Echt jammer weer. Vergeleken met de goede kwaliteit van Bilderdijk kan dit filiaal niet aan tippen. Balen als bewoner van de zuidas

Peet · juni 2026

Best place in Zuidas for lunch or dinner. Very satisfying! Great stuff too

Antonio · mei 2026